Privacy Policy

Last Updated: February 2026

At Desunergy, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines exactly what we collect and how we use it to provide you with the best energy storage solutions.

Information We Collect

We only collect the essential information needed to serve your energy requirements:

  • Identity & Contact: Your Name, Email address, and Telephone number so we can respond to your inquiries.
  • Business Profile: Your Customer Type (e.g., wholesaler, installer, or end-user) and your specific Demands/Requests regarding our products (PV modules, battery units, etc.).
  • Technical Data: Your IP address, collected automatically to help us optimize our website performance for users in Southeast Asia, Africa, and beyond.

Note: We do not collect sensitive financial data, health information, or precise geolocation.

How We Use Your Information

Your data is used specifically to power your experience and our service:

  • Personalized Consultation: Using your “Customer Type” and “Demands” to recommend the most cost-effective off-grid or low-end energy solutions.
  • Direct Communication: Contacting you via email or phone to provide quotes, technical specifications, or shipping updates.
  • Site Optimization: Analyzing IP information to ensure our website loads fast and functions correctly in your specific region.

Data Storage & Security

We implement strict security measures to ensure your contact details and project requirements remain confidential. We do not sell or lease your information to third-party marketers. Your data is only accessed by authorized members of the Desunergy team to fulfill your requests.

Your Rights

You have full control over your information. At any time, you may:

  • Request the deletion of your information from our database.
  • Request to see what data we hold about you.
  • Update or correct your contact details.

Contact Us

For any questions regarding this policy or to update your preferences, please contact our marketing team:

  • Email: info@desunergy.com
  • WhatsApp/Tel: +86 512 xxx